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Terms of Service

A non-refundable deposit of 10% of the full amount is due to reserve your date. The remaining amount is due by the day of your event. If payment is received after the date of your event, you are subject to a late penalty fee of 10% of the balance due PER DAY. We accept checks, Visa, Mastercard, American Express, and Discover. Your date is secured once the deposit is received. Client agrees that in addition to any and all other legal rights and remedies we may have, Client, will pay a $25.00 fee for any and all returned checks.

Any request for a date change must be made in writing at least thirty days in advance of the original event date. Change is subject to videographer availability and receipt of a new Service Contract. If there is no availability for the alternate date, the retainer shall be forfeited and the event cancelled without refund of the deposit.

Client acknowledges that it shall be responsible for any damage or loss to the Provider’s Equipment caused by any misuse of the Provider’s Equipment by Client or its guests.

Client agrees to and understands the following: All guests attending the event give to the Provider: The right and permission to copyright and use, video or pictures of any footage recorded by any guest who may be included intact or in part, made through any and all media now or hereafter known for illustration, art, promotion, advertising, trade, or any other purpose. In addition I, hereby release, discharge, and agree to save harmless the Provider, from any liability, that may occur or be produced in the taking of said picture or in any subsequent processing thereof, as well as any publication thereof, including without limitation any claims for libel or invasion of privacy.

It is the client’s responsibility to secure access to areas for videography. The Provider will not be responsible for coverage lost due to access restrictions.

If any provision of these terms shall be unlawful, void, or for any reason unenforceable under Contract Law, then that provision, or portion thereof, shall be deemed separate from the rest of this contract and shall not affect the validity and enforceability of any remaining provisions, or portions thereof. This is the entire agreement between Provider and Client relating to the subject matter herein and shall not be modified except in writing, signed by both parties. In the event of a conflict between parties, Client agrees to solve any arguments via arbitration. Dallas Creative reserves the right to terminate a contract at any time for any reasonable cause, e.g. accident or ill health. In this event, all monies paid will be refunded in full. In the event Provider is unable to film the entire event, Client shall be refunded a prorated amount based on the amount of service received.

Dallas Creative will be the exclusive professional videographer at your event. Friends and family are permitted to operate video cameras on the condition that they do not interfere with or get in the way of the professional coverage.

Creative aspects such as angles and style are at the discretion of Dallas Creative.

Dallas Creative will not be held liable for any production problems beyond our control, e.g. bad weather, accidents, poor acoustics/lighting, interference from guests, etc.

Upon taking possession of the finished product, the client must inform Dallas Creative of any technical or other problems with the video within 7 days. After 7 days, if no notification has been received, the client will be deemed to be satisfied with the product.

For all products, Dallas Creative will be on location for up to 8 hours (or otherwise arranged). You will receive your edited video files within 22 calendar days of the Wedding date (or otherwise arranged).